SYSNOMINAL|BUILDv2026.01.01|REGIONSELF_HOST

Support

DATA PLATE
DOC
Support
ID
SS-SUPPORT-2025.12
REV
A
SURFACE
PUBLIC
MODEL
Best-effort email. No emergency response.
PURPOSE
Support boundaries for shipped artifacts.
REF
Support
POLICY

SimpleStates is self-hosted, signal-only software.

Support exists only to correct defects in shipped code.

SUPPORT INCLUDES
  • Bug reports accepted (no SLA).
  • Documentation clarifications (best-effort).
  • License and delivery issues (order / retrieval failures).
SUPPORT EXCLUDES
  • Implementation assistance.
  • Architecture consulting.
  • Emergency response or on-call.
  • Guarantees of fitness, uptime, performance, or compliance.
RETRIEVAL FAILURES

Purchases are issued via webhook ingestion into a local license ledger. If retrieval fails, email founder@simple-states.com with your receipt.

Asset retrieval: /retrieve

PURCHASE

All purchases are completed directly on this site. See Schedule of Fees.

Terms and licensing boundaries: /terms